DAEL Thermal Group Inc. (“DAEL”) is the sole owner of the information collected on this website. We commit to you that we will not sell, share or rent this information to others in ways different from what is disclosed in this statement.
DAEL complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association Model Code for the protection of personal information, which it incorporates. To learn more visit the Office of the Privacy Commissioner of Canada. Additionally, we understand and comply with Canada’s Anti-Spam Legislation (CASL) enacted July 1, 2014.
Your Access To and Control Over Information
You may request to view, change, correct, or delete any data that we have about you and/or your organization both off-line and online.
You may opt-out of any future contact from DAEL Thermal Group Inc. by contacting us by telephone, fax, email or mail as noted at the bottom of this page.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Only staff and contractors who need the information to perform a specific job (for example, shipping or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
Our site may include Social Media Features, such as the Google Plus, LinkedIn, Facebook Like button, Pinterest and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.
A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the web server to reference during the same or subsequent visit(s) to the website, i.e. “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:
We use sessional and persistent digital markers on our website. During your on-line visit, your browser exchanges data with our web server. The digital markers used do not allow us to identify individuals and do not contain personal information.
You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with our site.
Web analytics is the collection, analysis, measurement, and reporting of data about web traffic and visits for purposes of understanding and optimizing web usage. Information in digital markers may be used in conjunction with computer request data to identify and track your online interactions with our site.
We use Google Analytics and log file analysis to improve our site. When your device (i.e. computer, smart phone etc.) accesses our website, the following types of information are collected and used for web analytics:
However, if you disable your session cookie option, you will still be able to access our public website, but you might have difficulties accessing any secure services such as user login.
Data collected for web analytics purposes goes outside of Canada to Google servers and may be processed in any country where Google operates servers. Data may be subject to the governing legislation of that country, i.e. the U.S. Patriot Act. For further information about Google Analytics, please refer to the Google Analytics terms of service.
Copyright Legal Policy
All photographs, illustrations, digital art, videos, and other forms of images on the website (“images”) are the exclusive property and copyright of DAEL Thermal Group Inc. It is illegal to copy or use any portion of any Image whether by photographic means, scanning, digital copying, or as reference for another illustration.
If you believe that your property has been used in any way that could be considered a copyright infringement or a violation of your intellectual property rights DAEL Thermal Group Inc. copyright agent may be contacted as noted at the end of this page.
If we make significant changes to our data handling practices a notice will be posted on our website and, we will make efforts to notify our active customers in other reasonable ways that may include an administrative e-mail or other notice.